| 4 Aug 2008 |
"(My client) has asked me to write this letter of appreciation and commendation to draw your attention to the high level of professionalism, efficiency and most important of all, the humanness of (the officer) and his team. What could have turned into a very unhappy and traumatic experience for (my client)... has become an impressive experience that (my client) can share with his business associates and family in regards to the high level of professionalism, efficiency and kindness of the Singapore Police Force." |
| 26 Jul 2008 |
"Thank you for the swift action. Like I said in a previous mail, I'm very impressed with the thoroughness and promptness by our police force. Such pro-activeness by the police gives citizens like me a better sleep at night, knowing I'm in safe hands." |
| 4 Apr 2008 |
"I would like to thank (the officer) who closed the case in only two days with the team. He also gave us a powerful report to trace back the shipment potentially in Indonesia. This is incredible! Thanks to all the officers who have been working so hard to close the case fast in Singapore. You are really the best law enforcement in the world!" |
| 25 Sep 2007 |
"An excellent level of service was provided - World-Class." |
| 3 Sep 2007 |
"(The officer) is very attentive and sharp in assessing my case. Her efficiency and close attention to details would make her an invaluable asset to CAD." |
| 21 Aug 2007 |
"Thank you so much for all the hard work put in to ensure the culprit had been successfully prosecuted in Court. The severe sentence meted by the Court would serve to remind would-be fraudster the consequences of committing card fraud in Singapore." |
| 25 July 2007 |
"I wish to register my compliment to the excellent and painstaking job undertaken by your departmental staff which resulted towards this conclusion. Special Thanks to (the officer) who has been very helpful and professional in his investigation of this case." |
| 19 July 2007 |
"We are very comfortable with (the officer). She is very patient and handles the case very professionally and courteous in all manners." |
| 24 Nov 2006 |
"A heartfelt appreciation for your assistance in the investigation... I am grateful for your dedicated commitment to uphold the law. You have demonstrated your care for the community, as well as fairness in dealings with people." |
| 8 Sep 2006 |
"We would like to thank you... and all of those that participated in this investigation for their time and effort." |
| 18 May 2006 |
"I thank you very much for your dilligent efforts... Again, please accept our gratitude for your investigation." |
| 13 Mar 2006 |
"Thanks for your kind attention, useful guidance, cooperation…also very appreciative of your care and guidance." |
| 1 Mar 2006 |
"I really appreciate the time and effort you and your colleagues expended on my behalf." |
| 1 Mar 2006 |
"I thank you, in particular, your investigator for attending to my complaint and for the efforts put in to bring the accused to justice for the wrongs that he has done to me. Keep up the good work!" |
| 28 Feb 2006 |
"You have been a tremendous help and I am very impressed with the diligence you have shown me and my case. I always have, and still will have a good feeling of Singapore." |
| 22 Dec 2005 |
"Thank you so much for your help...you have been very kind. Very impressed with CAD." |
| 6 Nov 2008 |
"My father and all of us in our family really appreciate your help you have given us. Without you, I don't know what will happen to my Daddy. I want to say a big 'THANK YOU' to you from the bottom of my heart." |
| 22 Jul 2008 |
"Just a quick thank you for your patience and understanding during the investigations. You are impartial in executing your duties yet sensitive in the handling of issues." |
| 8 Aug 2007 |
"Just want to say thanks to you for all the time and patience with me." |
| 13 Jun 2007 |
"I would like to express my gratitude to (the officers) for their civility and professionalism in their handling of the (investigation). Their impartiality is deeply appreciated." |
| 23 Feb 2006 |
"A patient, caring, respectful senior investigator like you is hard to come by." |
| 4 Dec 2008 |
"Congrats to (the officer) and his team for the successful arrest and pushing for a severe sentence. Also not forgetting the CSG members involved who have, time and again with our strategic partners, worked to ensure that Singapore remains free from such unwanted issues."
Standard Chartered Bank |
| 3 Dec 2008 |
"Wow! This is indeed a landmark case. Congratulations to CAD for all the hard work and protracted investigations."
United Overseas Bank |
| 3 Dec 2008 |
"This is really significant message to the criminals! Thank you, (the officer), CAD officers and CSG members (who) contributed for the case investigation until the arrest."
Card Security Group Chairman |
| 3 Dec 2008 |
"Congrats (the officer). This exceptional sentence hopefully will send a strong signal to others contemplating on working with syndicates and this would be a good case study to highlight on future Merchants Training Programme."
Diners Club |
| 4 Aug 2008 |
"I would like to take this opportunity to commend on the outstanding performance of the CAD in this investigation, without whose help there would be many more victims."
Office Of Legal Attache, United States Embassy |
| 22 Jun 2008 |
"Many thanks for sending the incident report on (the case). CAD's timely action is crucial in maintaining the reputation of Singapore as a trusted centre."
Monetary Authority Of Singapore (MAS) |
| 23 Aug 2007 |
"We appreciate your time coming down to brief and discuss with us on the recent spate of lottery scam reports...Working hand in hand, we will be able to better prevent fellow Singaporeans from being victims."
Strategic Partner |
| 2 Mar 2007 |
"I must thank you sincerely for the excellent job."
Diners Club SIngapore |
| 24 Nov 2006 |
"We would like to thank the CAD team for their efforts in the successful arrest of 2 persons yesterday evening."
DBS Bank Ltd
Credit Review, Fraud Control |
| 8 Nov 2006 |
"The Card Security Group Singapore commends your officers for the successful arrest and prosecutions on the two recent major card fraud cases... We also wish to add that the officers have been very highly efficient and responsive to participate in several risk management strategies jointly organised by the card schemes and Card Security Group."
Card Security Group |
| 16 Dec 2005 |
"Thank you for handling the investigation expeditiously and professionally."
Yong Chai Yim
First Vice President, UOB |
| 1 Apr 2005 |
"We appreciate your sustained and excellent performance."
MasterCard International |